Warrior Coaching
Train Hard. Serve Big. Love Large. Live Out Loud.

The line doesn't get any easier but makes for easy. Not everyone is ready. Sticking to rules will cause less stress. Sad for those who chose out. Breaks my heart.

 

Kim I totally agree.

I recognize that the College has a difficult job in protecting the interest of the patient. Every patient has the right to an ethical and safe chiropractic experience. However this does not always equate to every patient being happy with their visit to the chiropractor. The patient has to be told what is best for them and that is not necessarily what they want to hear.

If the patients already know what is best for them we can all take an early retirement.

 

So very true. Average person coming in just wants a few "cracks" to feel better.

But most would actually want and choose for their health and life to be radically changed by improving their spine and nerve system, maximizing their health and life - if they even knew it was possible.

I didn't even know long ago until someone showed me there was a better way to live fully alive. Thanks coach for changing my life!

 

This topic surely resonates with me and actually gets my dander up. Patients have become more demanding of the kind of service they want, especially if they have been used to a certain kind of clinic in the past. Examples like adjust on the first visit, no x-rays, no expectation for follow-up after ROF and the spa experience (heat, thumper, massage table or chair, adjust, rest, ice and go...getting your "monies worth"). If the patient is not happy with their experience - which is all about money, feelings (e.g. they were "scared" by what you said in the ROF) and symptoms - they can make a complaint to the College. While the College states they support each AB chiropractor's choice to have the kind of clinic they want, what plays out in disciplinary action appears different. What did you say in the ROF (they want a copy)? Why didn't you adjust at the first visit? Why did you take x-rays? Why did you recommend what appears to be an excessive amount of adjusting visits? Etc. Etc. This to me is a HUGE "patient is always right" in that we must have done something wrong for the patient to be so upset as to contact the College. The end result is the pain clinics have little concern with the College and the patients. It will be even more so when we have the election of prescribing drugs in a few years. Drugs = Easy and quick money for the chiropractor and quick pain relief for the patient. Everyone is happy. Fear of man is a serious problem here and admittedly I'm not immune. I don't want issues with patients or the College but by nature of my clinic (I am honoured to offer a great alternative to the dominant pain model), issues come round from time to time from many angles. I don't want to take the easy way out and keep the patients in sickness and death. There are enough agencies out there that provide that. Keeping believing in the calling God has on my life and clinic and living daily in my new name sure helps! Sorry for the long response. Thanks for the topic, Yurij!

 

Prior to Warrior I was taking steps towards mandatory group reports, but was hesitant on having spouses there. I found that most times patients have no problems getting their spouse to come. In fact, by asking the spouse to come, they realize how serious their problem is, and how important their recommendations are. It's been much easier than I anticipated. Fear was holding me back, and lying to me. I feel much more confident and free now compared to 15 months ago with my recommendations and reports.

 

I have done a report and x rayed patients since my first day in practice. Before Warrior, I would review recommendations and start care with the patient and then offer the report a week or so after starting care to 'learn more about how chiropractic care could help them'. I had a relatively good compliance rate, but it wasn't mandatory. Once I joined Warrior I switched that process, doing the Doctor's Report and THEN going over recommendations and starting care with patients if they choose. It just makes so much more sense. How can a patient make an informed decision to start care without knowing all that we do in our office, the process of spinal correction, and without all decision makers in the room? I have better compliance and also feel more congruent with my processes since I joined Warrior. Thanks Coach! xoxo